Ai agents for all your customer interactions

With Lemni, you can set up custom Ai agents in minutes, so every customer interaction stays personal—no matter how big you grow.

Handle unlimited customer inbound, without the need to increase headcount

Provide support 24/7—on demand, to increase CSAT

  • Jane Doe

    • Close
    • +1 561-555-7689
    • Today at 09:55
    • 01:51
    • Active
    • Interacting

  • Request for a discount on the yearly plan

  • Trevor Amro

    • Wants to cancel the subscription for the...
    • 23:49

  • Chloë Buis

    • Called to ask for more information about...
    • 23:12

  • Juliet Manrho

    • Inquiry for an enterprise solution that i...
    • 22:54

  • Nelson McNeil

    • Experienced a bug in the application th...
    • 22:53

  • Emily Longsdale

    • Wants to learn more about the feature f...
    • 4h

  • Jane Doe

    • Close
    • jane@apple.com
    • Today at 09:30
    • Discount not applied
    • Hi, I bought a yearly plan, but the 20% discount wasn’t applied. Could someone please take a look? Thank you!

    — Jane

Deliver personal emails and texts, to drive revenue

SendGrid
Welcome to Acme, Juliette! We’d love to hear how Acorp plans to use our app—particularly if it ties in with the recent announcement.

Gmail
Hey Juliette,

I noticed you canceled and was wondering what led to that decision. Did the exporting issue play a role? Your feedback helps us improve. Let me know if there’s anything else I can do for you.

— Noud from Acme Inc

WhatsApp
Hey Juliette! How are you liking the new jeans you purchased from us last week? Hope they're everything you were looking for.

Works with any language, to let you scale around the world

Write a short email to explain we don’t offer refunds, then send it using Gmail…

Automate processes, to reduce the workload for your teams

  • Order
    #32534DA
  • Amount
    $49,00
  • Reason
    Discount coupon not applied
  • Refund Payment
    • Decline
    • Approve
    • Krijn approved

Refunded payment and sent an email to Juliette
Waiting for approval

Customers deserve more than long wait times and generic responses

Today’s customers expect speed, accuracy, and personalisation—yet they often find themselves stuck with repetitive chatbots, form letters, and long waits before action. It’s time to bring back the personal touch—at scale.

A new approach to customer experience

Ai agents act like trained employees, ready to take action while you stay in control. With Lemni, you can design every customer interaction and make it personal—from phone calls to email support and proactive outreach.

Set up in minutes

With Lemni, Ai agents aren’t magic—they’re simple to set up. Just write down what they need to do, together with your team.

Pick your model

Choose the best large language model for your task—and switch between them in seconds.

Let agents use the tools your team already uses—in the background

Lemni recommends plug-and-play actions from the store as you instruct your agents. Actions enable them to use your existing tools. Whether it’s drafting emails in Gmail, creating contacts in HubSpot, or booking events with Calendly.

Trained on your business and customers—instantly

Lemni creates a single source of truth for each customer, so your agents understand their journey. You can also train Ai agents by uploading files and pasting webpages. We handle the rest.

Align behavior

Set up behavior rules that reflect your brand. Guide how agents think, speak, and engage—consistently.

Secure, all the way

Data is protected by end-to-end encryption. And with add-ons for self-hosted data and Ai models, you stay in control.

Your team stays in the loop

With the inbox, your team can approve every action. So you can confidently put Ai to work, knowing you're always in control.

  • Automatically prioritize the most important interactions using Ai
  • Assign team members manually, or let Ai agents auto-assign
  • Approve, or decline actions before they are performed by the Ai agents
  • Manually prompt and trigger actions based on the customer history

Scale business without scaling your headcount

Set up Ai agents in minutes, and deliver an experience customers love.